Health and Safety Policy Update

Hello Everyone!  We hope that everyone is doing well!  The following is the list of our new policies and procedures that are now in place as of June 1st. These will help us maintain the highest standards for the health and safety of you and our staff as we continue to open.

  • Masks must be worn at all times in the clinic. If you would like to use a personal cloth mask, please make sure it is washed before arriving. It is important to wear the mask, all employees will also be wearing a mask. This is for the safety of everyone.

  • Please wait in your vehicle upon arrival. When you arrive for your scheduled appointment please knock on the door and then wait in your vehicle someone will be with you shortly.

  • Hand washing and sanitizer will be mandatory. Please use hand sanitizer provided upon entering the clinic and when checking out.

  • Booking appointments. Appointments will be booked according to the cancellation and waiting list first. To book an appointment please call the clinic at 519-881-1562. You must have an appointment to enter the clinic.

  • We are accepting Debit or Credit Only. We will not be accepting cash or cheque at this time.

  • All clients must complete the COVID-19 pre-screening questionnaire prior to their appointment. you will be emailed a copy, please let us know at time of booking if you have no email address.

  • All surfaces, frames and equipment are cleaned thoroughly between clients and at the end of the day using medical grade disinfectant.

  • We have an online frame gallery. Please visit, feel free to preselect a frame and try it on when you come in for your appointment. https://www.vineeyecare.com/blank-page

  • we have an online store for most items.https://vision.store/vineeyecare/en/

  • If you have any questions or concerns, please let us know. Thank you for your continued support and understanding.

Vine Eye Care Ltd